This four-day course certifies participants as Verbal Defense & Influence™ (VDI) Instructors so, upon successful completion, they can teach VDI within their organization. VDI is a point-of-impact conflict management training program.

Practitioners of VDI have the knowledge and skills to reduce the frequency of conflict (non-escalation) in their interactions with others and, when a situation escalates, respond in an effective manner to de-escalate the conflict — instead of reacting impulsively.

The principles of VDI, which have been taught worldwide for more than 30 years, are grounded in academic research and real-world application. The structured framework, in which these principles have been synthesized, makes the course material easy to learn, remember and apply — and simple to teach.

Verbal Defense & Influence is a program of Vistelar, a global consulting and training institute focused on addressing the entire spectrum of human conflict at the point of impact. Vistelar’s vision is to make the world safer by teaching everyone HOW to treat each other with dignity by showing them respect.