Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of this page] Important: There is an online pre-work component that must be completed prior to attending this class. ---------------- Summary This four-day course certifies (more…)

CROWD MANAGEMENT “SOFT SQUADS” FOR LE – ICP This 4.5-day (40 hours) agency instructor level certification program is designed to train and certify departmental instructors in Crowd Management for Line Officers for law enforcement agencies. This course is designed to assist agencies in planning and use of Riot Response Squads. This course primarily focuses on (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) 8-Hour Basic User   ---------------- Summary This 1-day course covers non-escalation (conflict prevention), de-escalation and crisis intervention tactics — but not physical alternative tactics (control, stabilization, non-lethal/lethal weapons). The training is focused on the point of impact — the short period of time when a disagreement or (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of this page] Important: There is an online pre-work component that must be completed prior to attending this class. ---------------- Summary This four-day course certifies (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)

Non-Escalation, De-Escalation and Crisis Intervention for Contact Professionals (Verbal Defense & Influence) Four-Day Instructor Certification Note: this class is grandfathered with last year's pricing (the new price is $1,997, with discounts for registering early and paying by credit card). [Registration details, including registrant substitution information, as well as lodging and travel details at the bottom of (more…)